McDonald S — Meal Takeaway in Mayfield East

Reviews of McDonald S

• Dominic

  Added 2015.11.12

  The manager agreed - substandard!
• Anthony

  Added 2015.06.17

  I was offered vouchers to remunerate the transaction and accepted the offer. The said vouchers were to be mailed and received within a week or so..... after three weeks - no vouchers received.
• Emma

  Added 2015.06.06

  An incredibly long story shorter - 3 days short of 3 months wait, and upon re-entering the store and providing the required documentation of the email trail, phone log, and proof of purchase; I was finally refunded the cost of our meals. So, that one star rating, if it weren't for the underatanding of the current manager on duty today December 17 2017, I'd of investigated if a negative rating were possible. Thanks maccas - but no longer will i succumb to the "product" and "service" you claim to be able to provide.
• Jesus

  Added 2015.06.02

  Good to see young people gainfully employed , just have to work on the average 6/10 orders that are incorrect in some way. Again today 13/8/2017 order placed at counter when reviewed what was tapped in to console, items weren't entered and some doubled up , please teach your employees to listen closely or ask for it to be repeated so the correct order is processed to the customers requirements, this type of mistake is due to either not concentrating or training deficiencies, these type of continuous errors lead to customer frustration which may result in abuse of workers/manager. It is fixable? Again just now 5/9/2017 5.50pm you guys are kidding the service was disgraceful, two nugget h/meals ordered when received the bottom of the boxes weren't formed so I ended up with a lap full of fries etc, after thanking the young worker I was then told I had my drinks which I did not have, followed by here's your drinks see you, the rest of the order had not been received yet, then I receive two lots of large fries in a bag and again am told there you go, whilst I'm still waiting for burgers, I mean come on who's in charge of this mess or don't use care if it's just pot luck on the service customers receive and if the order is correct ? and yes people say why don't you go to another macca's fair enough but why should I , I live just around the corner and all this is fixable if someone gives a damn , so seriously come on, all managers should be held accountable always!!!!!
• Nicholas

  Added 2015.05.30

  This McDonalds is by far the best in the Newcastle area that I have visited to date. You place your order, are given a table number, sit down and your food is brought out. The customer service, in my experience, has been fantastic. Food is up to Maccas standard, fries are hot and burgers are assembled by a competent person who must take a little pride in what they do. Very happy with all of my visits here.
• Olivia

  Added 2015.04.06

  I contacted the store again and was assured they were sent and more will be sent in the place of the "missing" ones already sent. A month passes - no vouchers.
• Ryan

  Added 2015.02.14

  I proceeded to photograph the meal and share the photos via email - as negotiated - as a requirement to have the incident reviewed.
• Colin

  Added 2014.11.21

  Standard McDonald's. Friendly service. "Clean". Never seems to be too busy when I go there.
• Joseph

  Added 2014.10.04

  - unacceptable!
• Ashley

  Added 2014.07.05

  Decided to give maccas another shot now they have gourmet range - on September 20 2017. The meal was not in adherence to their own recipe - missing ingredients and making up for the loss by overusing other ingredients, even ones that weren't supposed to be there (the right sauce on the right burger can be kind of important).
• Cody

  Added 2013.10.29

  Upon speaking with the management on duty i was told to bring the meals back in ("Drive-Thru" ...not "drive through" purchase) and ahe would assess the meals in question and deem then if the meals were satisfactory.... For starters, these were purchased for the convenience of not wasting time or more specifically organising a quick meal on a late working night. Secondly, what happens if the manager on duty is satisfied with the lack of presentation, mismatch of ingredient ratios and inclusion of un-listed ingredients ( I personally don't have any food intolerances, but another customer could have been hospitalised by this mistake. ).
• Jeremiah

  Added 2013.06.13

  Store was clean and tidy, service was excellent. Food was fresh and hot and the coffee was great. The play equipment was clean and my 7yo and 3yo played happily. Will come here again for sure!